Posterun offers a 100% Love Guarantee!
Last updated July 01, 2019
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
The 18th shop, No.342
yuanshan south road, huli district,
xiamen, xiamen 361000
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
1 (347) 628-3511
You will LOVE your art, or we will take it back! We are happy to accept return or exchange requests for any reason in the first 60 days of purchase!
If you would like to return or exchange your order or if there is an issue with the print you received, please email us order number and the product you would like to return or exchange to receive a free return shipping label.
We will process your refund or exchange order once your return has been received.
What is your cancellation policy?
You can request to cancel your order at any time before your order has shipped.
When will I be refunded for my return?
Your refund will be processed once your return has been received.
My order was damaged in transit!
No worries. See our section for instructions on handling shipping and order issues.